2MPROVE Terms of Service

1. Acceptance of Terms

These Terms of Service govern access to and use of 2MPROVE, a business management platform operated by 2MindsProductions LLC.

By creating an account or using the platform, users agree to these Terms, subject to any separate written agreement.

2. Platform Description

2MPROVE is designed to help businesses manage operations through features such as customer relationship management, scheduling, invoicing, business workflows, staff permissions, reporting and integrations.

Features may vary by subscription, business configuration, development status and third-party availability. Descriptions of planned functionality do not guarantee that those features are currently operational.

3. Accounts and Security

Users must provide accurate registration information, protect their credentials and use only accounts and workspaces they are authorized to access.

Business owners are responsible for managing their authorized team members and permissions.

4. Acceptable Use

Users must not misuse the platform, attempt unauthorized access, interfere with security, upload unlawful material or use the service in violation of applicable law.

5. Business Data and Responsibilities

Business customers retain their rights to information they lawfully submit to the platform.

They are responsible for the accuracy, legality and authorized collection of their business data, including information about customers and employees, and must obtain any notices, permissions or consents required for their activities.

6. Setup Fees

Setup fees cover onboarding, workspace configuration and customization services.

Setup fees become nonrefundable once onboarding or customization work begins, except where required by applicable law or otherwise agreed in writing.

If you cancel before any onboarding or customization work has begun, you may request a refund of the setup fee by emailing info@2mindsproductions.com with your business name and account email.

7. Monthly Subscriptions

Pricing, billing intervals and included features are communicated during enrollment or in the applicable agreement. Recurring charges and renewal terms will be shown to you before you purchase.

Monthly subscriptions renew automatically only with your clear authorization and after the required disclosures. At present, subscription billing is arranged directly with 2MindsProductions and automatic card renewal is not active.

Monthly fees are generally not prorated or refunded after a billing period begins, except where required by law or agreed in writing.

8. Canceling Your Subscription

You may cancel at any time without needing anyone's approval. Cancellation stops future recurring subscription charges.

Self-service cancellation inside the platform is not yet available. To cancel now, email info@2mindsproductions.com from your account email address with your business name. We will confirm your cancellation and your final access date in writing.

9. Access After Cancellation

After you cancel, you keep access through the end of the billing period you have already paid for. After that paid period ends, you receive an additional 24-hour access grace period. After the grace period, the workspace is suspended.

Cancellation or suspension does not automatically delete your data. See Customer Data After Cancellation or Suspension below.

10. Failed Payments

If a payment fails, your workspace may be suspended after reasonable notice and an opportunity to resolve the payment issue. We have not set a specific failed-payment grace period in these Terms.

11. Customer Data After Cancellation or Suspension

Your data is preserved when a subscription is canceled or a workspace is suspended. We do not currently apply a fixed retention period.

To reactivate a suspended workspace, or to request an export or deletion of your data, email info@2mindsproductions.com. Exports and deletions are handled on request; a complete self-service export is not currently available.

12. Third-Party Services

Certain features may rely on third-party providers, including calendar services, payment processors and communication providers. Users may need to authorize separate connections or accept additional provider terms.

Availability depends on the relevant integration being implemented and enabled.

13. Service Availability

We work to maintain reliable service but do not guarantee uninterrupted availability. Features may be updated, modified, temporarily unavailable or subject to maintenance.

14. Intellectual Property

2MPROVE branding, software, interface designs and platform materials belong to 2MindsProductions LLC or their respective rights holders.

Customers retain ownership of their own business content, subject to the permissions necessary to operate the service.

15. Suspension and Termination

Access may be restricted for serious misuse, security threats or violations of applicable agreements. Suspension for nonpayment follows the Failed Payments section above and any applicable subscription agreement. Suspension does not delete customer data.

16. Disclaimers and Liability

The platform is provided subject to applicable service agreements and law. Nothing in these Terms limits any right that cannot be limited under applicable law.

17. Changes to Terms

We may revise these Terms as the service develops, subject to applicable notice and consent requirements. The published page shows its effective date.

18. Contact

• 2MindsProductions LLC
• 2MPROVE Platform
• Email: info@2mindsproductions.com
• Website: https://2mprove.2mindsproductions.com